AutoPay is here! Enrolling in AutoPay is simple, and you’ll never have to login to pay your bill again.
West Autauga Water Authority has partnered with NexBillPay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill. NexBillPay is a trusted third party automated payment service that allows you to pay your bill online.
- Bill payments can be made at any time, 24/7/365.
- You will need your account number from your printed billing statement to complete your bill payment.
- You may request your account number by calling The West Autauga Water Authority (334) 358-8003.
- NexBillPay charges a small service fee for each transaction.
How do I use this Service? Customers will need the following to pay their bill:
- The West Autauga Water Authority account number (located on your billing statement).
- The balance owed on your bill (also located on your billing statement).
- Your payment method: check, debit card, or credit card.
FAQ’s
- What is the Service Fee?
NexBillPay charges a service fee to cover payment handling and all processing charges. Service fee will be calculated and disclosed prior to finishing payment.
- Does The West Autauga Water Authority keep any part of the service fee?
The West Autauga Water Authority will NEVER keep any part of the NexBillPay service fee. NexBillPay is a separate entity providing a service for all the customers of The West Autauga Water Authority.
- How do I get a payment receipt?
After your payment is approved, NexBillPay will email your payment receipt to the email address you provided during the payment process. You can also print your receipt after the transaction is complete.
- Who do I contact for payment problems?
For any questions or technical issues, please call Nexcheck 1-800-639-2435 Option 2
DO NOT USE the online payment service or the telephone payment service ON or AFTER the cut off day which is the 4th Monday of every month. You MUST allow 2 business days for your payment to process! West Autauga Water will not be responsible for any disconnections if you fail to abide by this disclaimer. To make your payment online, please click “I Accept” to be taken to the online payment portal.
BY CLICKING I ACCEPT, YOU AGREE THAT YOU HAVE READ AND ACCEPT THE NEXBILLPAY TERMS AND CONDITIONS.